FAQ

How to pay with Klarna? 

 Some people have a problem paying with Klarna. You need to change the currency to Swedish crowns and then you will be able to proceed the payment with Klarna. 

 

How long does it take to receive a package? 

 Check our page “shipping policy”. 

 

Refunds

 Once we’ve received the package we will make a refund. It usually takes between 1-3 bank days.

 

Can I remove a product after I’ve placed the order? 

 Yes, if the package hasn’t been sent out yet. Contact us through: info@riskyuniverse.com

 

Can I have my parcel redirected to a different address? 

 Yes, if the package hasn’t been sent out yet. Contact us through: info@riskyuniverse.com

 

When will you have an item back in stock?

 Some of our products will never be restocked, so order it while you can! 

 

What are your products made off? 

 We use a lot of different materials depending on the product. Please check the product page to find out.